We ship globally to most locations for additional shipping charges.

To ensure delivery many of our preferred courier services will ask you to sign to confirm receipt of your package.

All your packages will be provided with a tracking number so you can easily track your package. You can also check the status of your package on our self help.

Sometimes delivery attempts fail and your package can be held. In this case, we will email you to have you confirm the best time to receive your package.

Reach out to us directly if your package is missing or damaged and our customer experience experts will help you.

We value our customers and are committed to providing a great customer experience. If you have any issues, reach out to customer experience. We also use the Kashee: Earn Cash-back Rewards mobile app that lets you use return to buy great items.